C. Match each phrase (1-5) to its explanation (a-e). A positive company culture ...

C. Positive company culture

A positive company culture ...

• 1 empowers employees. - c) Staff have a lot of control over their work.
• 2 supports innovation. - a) New ideas and change are welcome.
• 3 is customer focused. - d) The needs and wants of the customers always come first.
• 4 rewards good performance. - e) There is an incentive scheme for efficient employees.
• 5 encourages trust at all levels. - b) Relationships between employees and managers are open and honest.