5 SPEAKING Returning purchases. a) Put the lines in the correct order to complete a conversation between a shop assistant and a customer: “Blue? Let’s see if there is one in blue.” “Have you got the receipt?” “Excuse me. I was wondering if you could replace this blouse with a different make.” “Sure, here you are.” “I’m afraid we can’t do that. What about another colour?” “Do you have it in blue?” b) Work in pairs. One of you is a shop assistant, the other is a customer who wants to exchange something. Make a dialogue using the phrases below: “Excuse me, I’d like to return/change this for …”; “It doesn’t work/fit.”; “Do you have this/these in a different size/colour?”; “I’ll take it/them then.”; “Could I have a refund?”; “It’s broken/got a tear/stain.”; “The zip/lock/battery doesn’t work.”; “It’s too tight/loose/baggy.”; “It’s too long/short.”; “It is the wrong colour/style.”

Question

Вопрос:

Фото задания: 5 SPEAKING Returning purchases. a) Put the lines in the correct order to complete a conversation between a shop assistant and…

5 SPEAKING Returning purchases. a) Put the lines in the correct order to complete a conversation between a shop assistant and a customer: “Blue? Let’s see if there is one in blue.” “Have you got the receipt?” “Excuse me. I was wondering if you could replace this blouse with a different make.” “Sure, here you are.” “I’m afraid we can’t do that. What about another colour?” “Do you have it in blue?” b) Work in pairs. One of you is a shop assistant, the other is a customer who wants to exchange something. Make a dialogue using the phrases below: “Excuse me, I’d like to return/change this for …”; “It doesn’t work/fit.”; “Do you have this/these in a different size/colour?”; “I’ll take it/them then.”; “Could I have a refund?”; “It’s broken/got a tear/stain.”; “The zip/lock/battery doesn’t work.”; “It’s too tight/loose/baggy.”; “It’s too long/short.”; “It is the wrong colour/style.”

Accepted Answer

Перевод задания: Расставьте реплики в правильном порядке, чтобы получился разговор продавца и покупателя. Затем составьте диалог в парах, используя приведённые фразы.

a) Правильный порядок реплик:

Customer: Excuse me. I was wondering if you could replace this blouse with a different make. (Покупатель: Простите. Я хотел(а) узнать, не могли бы вы заменить эту блузку на блузку другой марки.)
Shop assistant: Have you got the receipt? (Продавец: У вас есть чек?)
Customer: Sure, here you are. (Покупатель: Конечно, вот он.)
Shop assistant: I’m afraid we can’t do that. What about another colour? (Продавец: Боюсь, мы не можем этого сделать. Может быть, другой цвет?)
Customer: Do you have it in blue? (Покупатель: У вас есть такая синяя?)
Shop assistant: Blue? Let’s see if there is one in blue. (Продавец: Синяя? Давайте посмотрим, есть ли у нас такая.)

b) Диалог:

Customer: Excuse me, I’d like to exchange this jacket. It’s too tight.
Shop assistant: I’m sorry to hear that. Have you got the receipt?
Customer: Yes, here it is. Do you have this jacket in a different size?
Shop assistant: Yes, we do. Here’s a larger one. Would you like to try it on?
Customer: It fits perfectly. I’ll take it then.
Shop assistant: Great. Is there anything else I can help you with?
Customer: No, thank you.

Покупатель: Простите, я хотел(а) бы обменять эту куртку. Она мне тесна.
Продавец: Мне жаль. У вас есть чек?
Покупатель: Да, вот он. Есть такая куртка другого размера?
Продавец: Да. Вот куртка побольше. Хотите её примерить?
Покупатель: Она отлично подходит. Тогда я её возьму.
Продавец: Отлично. Могу я помочь вам ещё чем-нибудь?
Покупатель: Нет, спасибо.

Ответ: